SPIN Selling by Neil Rackham - 0070511136 - McGraw-Hill Professional 1988

book
http://books.google.com/books?id=ID&pg=PA

Motivation

Required for MBE17 and remove a personal bias regarding the importance of selling.

Pre-reading model

Draw a schema (using PmGraphViz or another solution) of the situation of the area in the studied domain before having read the book.

Reading

  • Sales Behavior and Sales Success
    • (p20)
  • Obtaining Commitment: Closing the Sale
  • Customer Needs in the Major Sale
  • The SPIN Strategy
    • Situation Questions
    • Problem Questions
    • Implication Questions
    • Need-Payoff Questions
  • Giving Benefits in Major Sales
  • Preventing Objections
  • Preliminaries: Opening the Call
  • Turning Theory into Practice

See also

Overall remarks and questions

  • this? that?

Synthesis

So in the end, it was about X and was based on Y.

Critics

Point A, B and C are debatable because of e, f and j.

Vocabulary

(:new_vocabulary_start:) new_word (:new_vocabulary_end:)

Post-reading model

Draw a schema (using PmGraphViz or another solution) of the situation of the area in the studied domain after having read the book. Link it to the pre-reading model and align the two to help easy comparison.

Categories

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